Refund Policy

1. Before work starts

You can cancel any order for a full refund until we have started the work. Write to us with your order number.

2. When a service is not a fit

If we review your profile and find we cannot do the service you ordered, we tell you before starting and refund the order in full.

3. Reviews that break no policy

In the flagging services, a review we check and find does not break the platform policy is not reported, and its share of the order is refunded.

4. After work is delivered

Delivered work such as a kit, an audit, published replies or a finished campaign month is not refundable. If something a plan lists was not delivered, tell us and we complete it or refund that part.

5. What we cannot refund for

A platform decision, such as declining to remove a reported review, and the number of reviews your customers choose to write. We promise the work, not an outcome on a third-party site.

6. How to ask

Use the contact page or reply to your order email. Refunds go back to the original payment method.